---
title: Policies
description: Review Golden Hour Pilates studio policies, including scheduling, cancellations, and session guidelines for a smooth and supportive experience.
---

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- [Home](https://www.pilatesatgoldenhour.com/private-pilates-bellingham-wa?hsLang=en)
- [Services](https://www.pilatesatgoldenhour.com/service-details?hsLang=en)
- [Rates](https://www.pilatesatgoldenhour.com/service-rates?hsLang=en)
- [Policies](https://www.pilatesatgoldenhour.com/policies)
- [Contact](https://www.pilatesatgoldenhour.com/contact-us?hsLang=en)
- [About](https://www.pilatesatgoldenhour.com/about?hsLang=en)

# Studio Policies

- [Home](https://www.pilatesatgoldenhour.com/home?hsLang=en)
- [Policies](https://www.pilatesatgoldenhour.com/home?hsLang=en)

## Payments and Cancellation

### What to Expect

Purchases are non-refundable but the payment may be transferred to another session type (duet or private) or may be transferred to another person.

Payment is required prior to you appointment to reserve the session.

Sessions must be cancelled or rescheduled at least 48hr in advance.

Late cancellations no-shows will be charged the full session rate.

## Arrival and Late Policy

### What to Expect

Please arrive **no more** than 5 minutes before your scheduled session.

Wait in the waiting area until your instructor is ready to welcome you.

Sessions end at the scheduled time, even if a client arrives late.

If the client is more than 15 minutes late, the appointment may be considered. a no-show.

All other policies will be included in new client forms.

 

## Golden Hour Pilates

Individualized Pilates for people committed to moving well for life.

- [1326 N Garden Street Unit 105](https://maps.app.goo.gl/u4SWvtVQMBUvWZf68)
- [hello@pilatesatgoldenhour.com](mailto:goldenhourpilatesbellingham@gmail.com)

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